What stays on your device
Part lists, sheets, project settings, layouts and history are stored on your current device. Layout calculations also run locally without uploading your projects. Signing in does not automatically provide cloud sync.
The app uses local storage for projects, preferences and login state. Clearing website or app data may remove these too, so export a backup first.
When you use online features
We process the following information when you use accounts, subscriptions and support:
- Accounts: your email and sign-in information for registration, login and account recovery. If you choose Google sign-in, we use the identity information it provides and may load your name and avatar.
- Devices and security: device information, activity times and necessary network logs for device management, security and troubleshooting. Logs may include IP addresses and browser information.
- Billing: orders, subscription status, payment email and amounts to provide Pro, manage subscriptions and handle refunds. The checkout service handles card details. Never email full card numbers or security codes to support.
- Support: emails and attachments you send so we can answer your questions. Share only what is needed and hide unrelated personal or customer details in screenshots.
Image recognition
Only images you choose and submit for recognition are sent to the recognition service to extract part lengths, widths and quantities. Please avoid including unrelated personal information.
NewCutList’s servers do not store the original image. Successful recognition results are cached for 24 hours for retrieval and retries. The recognition provider also processes images under its own data processing rules.
Service providers
We use third-party services for hosting, security, sign-in, email, checkout and image recognition. Depending on the features you use, these providers process the information needed to deliver their services. Processing may take place outside your country.
Keeping and deleting information
You manage and delete local projects on your device. Account information is kept while providing the service. Some billing, security and legally required records may remain after account deletion.
You can manage your account, devices and backups in the app, or email us to request access, correction or deletion of personal information. We will verify account ownership, handle the request under applicable requirements and explain any records we need to keep. We cannot remotely delete device-only projects.
Need a hand?
support@newcutlist.com