Email us
Write to support@newcutlist.com in English or Chinese. We can help with product, account, subscription and other questions.
Report a problem
Briefly describe what you were trying to do and what went wrong, along with your operating system, browser and any relevant screenshots. Include your account email for account issues. Never send passwords, verification codes or sign-in links.
Subscriptions and refunds
You can cancel renewal through billing management on your account page. To request a refund, include your payment email and order details. See Subscriptions & Refunds for the policy.
Privacy and data
To request access, correction or deletion of personal information, include your account email and what you need help with.
Need a hand?
support@newcutlist.com